Last updated: October 11, 2025
SciManuscript (“SciManuscript”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our document editing, proofreading, and related services (“Services”).
1. Information We Collect
1.1 Personal Information You Provide
- Name, email address, postal address, and contact number.
- Payment and billing details (processed via secure third-party gateways).
- Documents, manuscripts, or files submitted for editing.
- Account login details (username and password).
- Feedback, communication, or correspondence you share with us.
1.2 Automatically Collected Data
- IP address, browser type, operating system, device information.
- Site usage statistics, time spent, and interaction patterns.
- Cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected information to:
- Deliver and manage our Services.
- Process orders, payments, and refunds.
- Communicate regarding project status, updates, and support.
- Personalize user experience and improve our offerings.
- Detect and prevent fraud, abuse, or technical issues.
- Comply with applicable laws and regulatory obligations.
3. Legal Basis for Processing
We rely on the following legal bases for processing personal data:
- Performance of a contract: To fulfil services you request.
- Legitimate interests: To operate and enhance our business.
- Consent: For communications or marketing where required.
- Legal obligation: To comply with regulatory or tax requirements.
4. Cookies and Tracking Technologies
We use cookies and related tools (such as Google Analytics) to understand user behaviour and improve the website experience. You can disable cookies through your browser settings, but some site features may not function properly.
5. Sharing and Disclosure
We may share data with:
- Trusted service providers (hosting, payment gateways, data storage).
- Professional editors and language experts working under confidentiality agreements.
- Law enforcement or regulatory authorities when legally required.
- Successors in case of business restructuring or acquisition.
We never sell or rent your personal data to unaffiliated third parties for marketing purposes.
6. Data Security and Retention
We employ administrative, technical, and physical safeguards to protect your personal information against loss, misuse, or unauthorised access. Data is retained only as long as necessary to fulfil our services or as required by law. Once the retention period ends, your data is securely deleted or anonymised.
7. Your Rights
You may:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where applicable.
- Object to or restrict certain processing activities.
- Request a copy of your data in a portable format.
Please contact us using the details below to exercise your rights.
contact@scimanuscript.com
8. International Transfers
If your information is transferred outside Australia, we ensure such transfers comply with applicable data protection laws and adequate safeguards are implemented.
9. Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal information from individuals under 16 years of age. If we learn that a child’s data has been collected without consent, it will be promptly deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated “Last revised” date. Material changes may be communicated via email or on-site notification.
11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, contact:
Email: contact@scimanuscript.com
Your continued use of the Site after updates constitutes acceptance of the revised Privacy Policy.